Help centre · Product
Why nobody else on FlowFinds gets your product
A claimed product is held for one account by a unique index in the store of record, not by a policy.
When you claim a product, the claims database records it against your account with a unique constraint. A second account attempting the same product is refused by the database itself, so the exclusivity does not depend on application code being correct.
A hold is shorter and precedes a claim; the product pages explain the difference and what happens when a hold lapses.
The pages that govern this
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