Learn
Learn
How selling online actually works, taught properly and free.
This is a course in the arithmetic of selling a physical product online. It is free, it requires no account, and it is written so that someone who never uses FlowFinds is measurably better at the job for having read it. Nothing here is a product tour. Where a lesson mentions how our own agent works, it is because the mechanism is the point, not because the mechanism is for sale.
The 12 lessons run in order and build on each other. The first three establish what a unit actually costs and what a sale actually leaves; the middle four turn that into decisions about price, traffic and advertising thresholds; the last five are about evidence — how much a small sample can carry, and how to stop.
What you should be able to do at the end
- Build a landed cost from a supplier quote without omitting a line.
- State a product’s contribution per order in pounds, and derive from it the most you may pay for a customer, a click and an impression.
- Set a pass bar for an advertising test before the test runs, and say where each threshold came from.
- Say how wide a conversion rate or a satisfaction score really is at your sample size, and decline to report a figure the data cannot support.
- Decide, in advance and in writing, what would make you stop.
How the lessons are written
Every threshold in this curriculum is derived in front of you from two or three quantities you can measure, rather than quoted from a benchmark table. That matters because the borrowed thresholds circulating in this industry — a good click-through rate, a healthy margin, a sensible test budget — are all downstream of somebody else’s costs. Yours are different, so your numbers are different, and the derivation travels where the number does not.
Worked examples use concrete figures so that the arithmetic can be checked on paper. Those figures are illustrative inputs chosen to make a method legible. They are not measurements, not market data, and not claims about what any store achieves. Everything this company actually measures is published, with its artifacts, in research.
What this course does not cover
- Company formation, tax registration and accounting obligations. These are jurisdiction-specific and change; take them from a qualified professional in your country, not from a web page.
- Platform-specific instructions — where a particular button lives in a particular ads manager this quarter. The arithmetic outlives the interface.
- Any promise about outcomes. The curriculum teaches how to tell whether something is working. It cannot make something work.
The curriculum
Twelve lessons in reading order. Each one stands alone if you already know the ones before it.
Lesson 01
The four numbers a store runs on
Every online shop, at any size, resolves to four quantities. Learn them first and every later decision becomes arithmetic instead of opinion.
Lesson 02
Landed cost: what a unit really costs you
The supplier's price is the smallest part of what a unit costs. Build the full landed cost, in order, so that nothing is discovered after the money is spent.
Lesson 03
Unit economics: margin, contribution and breakeven
Margin is three different numbers wearing the same word. Learn which one governs which decision, and derive the ceiling on what you may pay for a customer.
Lesson 04
What an observed listing price tells you
A competitor's listed price is evidence, but not of what most people think. Learn precisely what it establishes, what it merely suggests, and what it cannot establish at all.
Lesson 05
Whether a product is viable, before you have an opinion about it
Viability is a sequence of arithmetic gates that a product either clears or does not. Run them in order and most candidates are eliminated in minutes, for reasons you can state.
Lesson 06
Pricing against the market, and why undercutting usually loses
Setting a price is choosing which constraint binds. Learn to price from contribution requirements, and see exactly what a discount costs in orders.
Lesson 07
Traffic arithmetic: sessions, conversion and the cost of a customer
Connect what a click costs to what a customer costs, and see why small conversion-rate differences dominate everything else in a paid channel.
Lesson 08
The CTR and CPC pass bar, and where the thresholds come from
Advertising thresholds are not conventions. Derive them from your own contribution figure and you will never need to ask what a good click-through rate is.
Lesson 09
Test budgets, breakeven and the kill rule
Decide in advance how much a test may cost and what result ends it. See honestly what a no-sale result at two-thirds of breakeven does and does not prove.
Lesson 10
Why the order of a store's sections changes conversion
A product page is a sequence of answers to unasked questions. Learn the mechanism by which order matters, and the honest limits on measuring it.
Lesson 11
What satisfaction sampling tells you at low n
Twenty happy customers is a genuinely useful result and a genuinely weak one. Learn exactly how weak, using the rule of three, and what to sample instead.
Lesson 12
When to kill a product
The decision to stop is arithmetic plus a rule written before you were attached to the answer. Learn the four honest kill conditions and the one bad reason people hold on.
Where to go next
If you want to see the same discipline applied to our own agent rather than to your store, commerce-v1 is the benchmark we measure it on, and the Commerce Index publishes what the agent is observed doing. If you want the mechanics of the product itself, start at product.